Cut off is Sunday night and orders ship out once per week on Tuesday. You will be emailed a tracking number once your order is shipped and have the ability to track the package as the delivery service updates its status. Packages are shipped “NSR” - No signature required so you do not have to be home or available to receive it and the Ice Cream will be left at your door and remain frozen. Click here to track your package.
Frequently Asked Questions
KetoSkream is non-refundable. In the case that your product arrives melted or damaged, please reach out to email@example.com. You will be asked to provide proof of damages and a solution will be reached within 24 hours of your e-mail.
KetoSkream offers delivery across Canada with the exception of Newfoundland and the Territories. Shipping is free with a purchase of over $100 before applicable taxes.
The challenge of shipping frozen goods comes with a cost that adds up quickly with the price of dry ice, packing supplies, labour, handling the package, and fuel. Read more here to learn about shipping ice cream. If your purchase is over $100 before applicable taxes, shipping is free!
Check our store locator here but be sure to call ahead to confirm availability. We do not have access to individual store’s inventory. Our products tend to move through quickly so please ask the manager at your favourite grocery store to stock KetoSkream to help us spread the love for our products to everyone!
Calculate the total carbohydrates per serving by subtracting the grams of fibre and sugar alcohols from the total carb count.
example: Vanilla Bars have 17g Carbs - 4g Fibre - 12g Sugar Alcohols = 1g Net Carbs
In order to maximize freshness, we recommend consuming within 6 months. Our products are still safe to consume after 6 months but are more susceptible to freezer burn.
- Dairy KetoSkream does not contain nuts or peanuts but the facility they are made in is not nut free
- Vegan KetoSkream contains nuts: cashews and coconuts
- Our Ice Cream Pints are made in a peanut free facility
Our ice cream includes a heavy cream which is not dairy free and our ice cream is not certified gluten free, however our products do not contain gluten.
With only 1g - 2g of net carbs per serving, and no added sugar, many customers with diabetes love our ice cream. Be sure to read our full ingredients, and check with your doctor if you have any questions or concerns.
Costco's KetoSkream bars were only made possible at their exclusive price point and in their exclusive 8-pack due to the large volume of order that Costco placed. This in turn brought the cost of materials and ingredients down due to the volume of their order. We're hoping to be able to match that price point eventually, or even come in at a lower price point as our small business continues to grow and the support of our amazing customers eventually allows for larger volume orders on our ingredients and materials, which in turn would bring the cost down for all of our products.
Unfortunately we cannot control when, how much, or how often Costco carries KetoSkream; but we are thankful for their partnership and proud to see our products in their freezer! We are not able to provide which locations have our products, how much they have, or when they will have more. Please reach out to your local Costco directly for more information!